Privacy Policy | Razegreen

1. Overview and scope

Razegreen (“Razegreen”, “we”, “us”, “our”) is a unit of Reflective Software Tech Pvt Ltd, with its studio at Flat No: 1A, 1st Pradana Salai, Mulakalacheru, Vishwas Nagar, Venkateswara Nagar, Maduravoyal, Chennai, Tamil Nadu 600095, India. This policy explains how we collect, use, store and protect personal data through our website (razegreen.com) and in the course of our software, design and marketing engagements.

We follow India’s Digital Personal Data Protection Act, 2023 (DPDP Act) and, for clients and visitors in the European Economic Area and United Kingdom, the principles of the General Data Protection Regulation (GDPR).

2. Information we collect

Information you send us. When you email, call, message us on WhatsApp or use our project-brief form, we receive the details you choose to share — typically your name, company, email address or phone number, and information about your project.
Job applications. Résumés, portfolios and profile links you send when applying for a role.
Client project materials. Specifications, credentials, data and brand assets shared during an engagement, usually under a signed agreement or NDA.
Technical data. Like most websites, our hosting provider’s servers record standard request logs (IP address, browser type, pages requested and timestamps) for security and troubleshooting.

3. How our project-brief form works

The form on our contact page does not send or store anything on our servers. When you press a send button, your browser prepares a message and opens it in your own WhatsApp or email app, where you can review, edit or discard it. We only receive the message if you choose to send it.

4. How we use information

To reply to enquiries, prepare proposals and deliver the services you engage us for.
To communicate about projects, milestones, invoices and support.
To assess job applications.
To keep our website and systems secure and to prevent abuse.
To comply with legal, tax and regulatory obligations in India.

We do not sell, rent or trade personal data, and we do not use it for automated decision-making.

5. Cookies and third-party services

Our website does not set advertising or analytics cookies. Our fonts, scripts and styles are served from our own server. A small number of trusted third-party services are involved in displaying the site:

Pexels hosts some of our photography; your browser downloads those images from Pexels’ content delivery network.
Google Maps loads only if you choose to open the interactive map on our contact page, and may set its own cookies.
WhatsApp and email providers handle messages you choose to send us, under their own privacy policies.

If we introduce analytics in future, we will update this policy first and use privacy-respecting settings.

6. How we protect data

We apply a zero-trust approach to our own systems and to client work:

Encryption in transit (HTTPS with HSTS) and strict security headers, including a content security policy, on this website.
Multi-factor authentication and role-based access to code repositories, cloud accounts and client credentials.
Access limited to the team members working on your project, and secrets stored in encrypted vaults — never in plain text.
Regular dependency updates, code review and security testing.

We share data only with service providers we need to run our business and deliver projects — for example hosting, cloud, email and code-hosting providers — under confidentiality obligations and only for the purposes described here. We may also disclose information where the law requires it.

8. Data retention

We keep enquiry and project records for as long as needed to provide our services and to meet statutory record-keeping requirements under Indian law. Job applications are kept only as long as needed for recruitment, and you can ask us to delete yours at any time. When a project ends, staging databases, temporary copies and access keys are securely deleted on request.

9. Your rights

Under the DPDP Act and other applicable laws, you may ask us to:

confirm what personal data we hold about you and provide a summary of it;
correct, complete or update inaccurate data;
erase data we no longer need, subject to legal obligations;
withdraw consent for optional communications at any time; and
nominate another person to exercise these rights on your behalf.

We respond to verified requests within a reasonable time and in any case within the period required by law.

10. International transfers

Our team is based in India. When we work with international clients, or use cloud providers with data centres outside India, we rely on contractual safeguards and encryption to protect personal data, in line with applicable law.

11. Children

Our website and services are intended for businesses and adults. We do not knowingly collect personal data from children.

12. Grievance officer and contact

For questions about this policy, to exercise your rights or to raise a concern, contact our grievance officer:

Grievance Officer, Razegreen
A unit of Reflective Software Tech Pvt Ltd
Flat No: 1A, 1st Pradana Salai,
Mulakalacheru, Vishwas Nagar,
Venkateswara Nagar, Maduravoyal,
Chennai, Tamil Nadu 600095
Email: info@razegreen.com
Phone: +91 91769 07596

If you are not satisfied with our response, you may approach the Data Protection Board of India once it is available to you under the DPDP Act.

LegalPrivacy policy.