Terms & Conditions

1. Acceptance of terms

These Terms & Conditions (“Terms”) govern your use of razegreen.com and any engagement with Razegreen (“Razegreen”, “we”, “us”, “our”), a technology business unit of Reflective Software Tech Pvt Ltd, with its studio at Flat No: 1A, 1st Pradana Salai, Mulakalacheru, Vishwas Nagar, Venkateswara Nagar, Maduravoyal, Chennai, Tamil Nadu 600095, India.

By requesting a proposal, signing a Statement of Work (“SOW”) or commissioning work from us, you confirm that you have authority to bind yourself or the organisation you represent, and you agree to these Terms. Where an SOW or signed agreement conflicts with these Terms, the signed document prevails.

2. Scope of services

Razegreen provides technology services including:

Website development — websites, web applications, progressive web apps, headless CMS builds and ecommerce stores.
Mobile app development — native (Swift, Kotlin) and cross-platform (Flutter, React Native) apps for iOS and Android.
Custom software development — ERP and CRM systems, SaaS platforms, cloud services, workflow automation and APIs.
UI/UX design — research, wireframes, prototypes, interface design and design systems.
SEO & digital marketing — technical and local SEO, content, paid campaigns and analytics.

Deliverables, timelines, milestones and fees for each engagement are defined in the applicable SOW or project agreement.

3. Intellectual property and code ownership

On receipt of payment for each completed milestone under the SOW:

all custom code, database schemas, integrations and design assets created specifically for you become your exclusive property;
Razegreen retains no ownership, royalty or licence claim over that custom work; and
open-source libraries, frameworks and third-party tools used in the work remain subject to their own licences (for example MIT or Apache 2.0).

Razegreen may retain its pre-existing tools, know-how and generic components, and grants you a perpetual, royalty-free licence to use any such components included in your deliverables. With your permission, we may show completed work in our portfolio.

4. Delivery, milestones and acceptance

Projects are delivered in agile sprints with defined milestones. Each milestone ends with a staging deployment and a client review window, typically 7 to 10 business days.

If no written feedback or defect report is received within the review window, the milestone is treated as accepted and work proceeds to the next phase. Delays in client feedback, content or access may move the schedule accordingly.

5. Fees, invoicing and taxes

Fees, payment milestones and currency are set out in your SOW. Unless agreed otherwise:

a project initiation deposit is payable before work begins;
further payments are linked to milestones such as design sign-off, beta and production launch;
invoices are payable within 14 calendar days by bank transfer or an authorised payment gateway; and
applicable taxes, including GST, are charged in addition and shown separately on invoices.

6. Confidentiality

Each party will keep the other’s confidential information — business data, customer records, technical specifications and trade secrets — strictly confidential and use it only for the engagement. Razegreen team members are bound by confidentiality obligations, and we will sign a separate non-disclosure agreement on request.

7. Warranty and support

For thirty (30) days after production release, Razegreen warrants that custom deliverables will perform materially in accordance with the approved specifications, and will fix genuine defects reported in that period at no additional cost.

New features, infrastructure monitoring, operating-system and dependency updates, and ongoing maintenance after the warranty period are provided under a separate maintenance agreement or SLA.

8. Limitation of liability

To the maximum extent permitted by law, neither Razegreen nor Reflective Software Tech Pvt Ltd will be liable for indirect, incidental, consequential, special or punitive damages, including loss of revenue, profits, data or anticipated savings.

Our total aggregate liability for any claim relating to an engagement will not exceed the fees paid by you under the relevant SOW during the three (3) months before the event giving rise to the claim.

9. Termination

Either party may terminate an engagement with fourteen (14) calendar days’ written notice if the other party commits a material breach that remains uncured after written notification.

On termination, you will pay for work completed up to the termination date, and Razegreen will deliver the corresponding source code, repositories and project assets.

10. Use of this website

Content on this website is provided for general information and may change without notice. Cost ranges in our guides are indicative market information, not quotations. You may not attempt to probe, scan or test the vulnerability of the website without our written permission; please report security issues responsibly to info@razegreen.com.

11. Governing law and jurisdiction

These Terms and all engagements are governed by the laws of India. The courts at Chennai, Tamil Nadu, have exclusive jurisdiction over any dispute arising from them.

12. Legal notices

Razegreen (a unit of Reflective Software Tech Pvt Ltd)
Attn: Legal & Contracts
Flat No: 1A, 1st Pradana Salai,
Mulakalacheru, Vishwas Nagar,
Venkateswara Nagar, Maduravoyal,
Chennai, Tamil Nadu 600095
Email: info@razegreen.com
Phone: +91 91769 07596

LegalTerms & conditions.