Terms & Conditions
for Razegreen
Terms and Conditions of Use
Welcome to Razegreen! By accessing or using our services, you agree to these Terms and Conditions (referred to as “Terms”). These Terms form a legally binding agreement between you and Razegreen, a unit of Reflective Software Tech Private Limited, governing your use of our website, software solutions, and related services.
Please read these Terms carefully. If you do not agree to any part of these Terms, you must not access or use our services.
1. Definitions
This section ensures that all users have a shared understanding of key terms used in the document.
- “Company,” “We,” “Us,” or “Our”: Clearly identifies Razegreen as the entity responsible for providing services. This removes ambiguity about the party involved.
- “Services”: Covers all products, software, tools, and platforms provided by Razegreen, ensuring users understand the scope of what they are agreeing to.
- “User” or “You”: Refers to the individual or organization using the services. This ensures the document addresses all potential users, whether individuals, businesses, or other entities.
- “Content”: Refers to all materials on Razegreen’s platforms, including text, visuals, videos, and other media. This ensures intellectual property protections are clear.
2. Acceptance of Terms
This section binds the user to the agreement.
- Compliance: Users must agree to abide by these Terms and applicable laws. This ensures the services are used responsibly.
- Eligibility: Specifies that users must be of legal age or have parental consent. For businesses, it ensures authorized representatives agree on behalf of their organization.
- The clause clarifies that accessing or using Razegreen’s services constitutes acceptance of these Terms.
3. Modifications to Terms
This outlines Razegreen’s right to amend the Terms.
- Notification: Explains how updates are communicated, such as through emails or announcements on the website, ensuring users are informed.
- Effective Date: Clearly states that updates are binding from a specified date. Continued use after changes implies agreement with the updated Terms.
This allows Razegreen to adapt its policies without renegotiating with every user individually.
4. Description of Services
This section provides an overview of what Razegreen offers.
- Service Scope: Details Razegreen’s expertise, such as software development, digital platforms, and related solutions. This helps users understand the nature of the services they will access.
- Service Availability: Acknowledges that technical issues, maintenance, or updates may disrupt services temporarily. This prevents unrealistic expectations of uninterrupted service.
- Changes to Services: Reserves the right to modify or discontinue any service feature. This allows flexibility to evolve offerings based on user needs or market trends.
5. User Obligations
Outlines the responsibilities of users to maintain the integrity of services.
5.1 Account Responsibilities
- Accurate Information: Users must provide truthful details during registration, ensuring proper identification and billing.
- Account Security: Users are responsible for safeguarding their credentials, preventing unauthorized access or misuse.
- Notification: Alerts Razegreen immediately if suspicious activity occurs, allowing swift corrective action.
5.2 Prohibited Activities
Prohibits harmful or illegal activities, such as:
- Unlawful Use: Prevents fraud, hacking, and other criminal acts.
- Inappropriate Content: Restricts sharing of offensive, defamatory, or infringing material.
- System Disruption: Prevents users from compromising service reliability, such as through hacking or spamming.
5.3 Compliance
Users must ensure their use of services aligns with all applicable laws, avoiding potential legal violations for both themselves and Razegreen.
6. Intellectual Property
Protects Razegreen’s proprietary rights while defining the user’s rights.
6.1 Use Restrictions
- Ownership: Confirms Razegreen retains all rights to its software, designs, and materials.
- Prohibition: Forbids copying, altering, or distributing Razegreen’s intellectual property without written consent. This protects the company’s brand and resources.
6.2 User-Generated Content
Addresses content users upload to the platform:
- License: Users grant Razegreen rights to use their content for operational purposes (e.g., improving services).
- Warranty: Users affirm their content doesn’t infringe on third-party rights, safeguarding Razegreen from legal disputes.
7. Payments and Refunds
This section explains the financial terms for Razegreen’s paid services.
7.1 Payment Terms
- Specifies accepted payment methods, such as credit cards or digital wallets.
- Users are responsible for maintaining accurate billing details to avoid disruptions.
7.2 Refund Policy
- Clarifies circumstances under which refunds are issued, such as service errors or cancellations within specified periods.
- Links to the full refund policy for detailed terms.
7.3 Late Payments
- Explains penalties for overdue payments, including service suspension or interest charges, ensuring compliance and timely payments.
8. Termination
Describes the conditions under which services may be terminated.
8.1 Termination by Razegreen
- Lists reasons for termination, such as breaches of Terms, non-payment, or harmful activities.
- Ensures Razegreen can act swiftly to protect its platform and users.
8.2 Termination by User
- Users can end their accounts by contacting Razegreen, ceasing their access to services.
- This ensures clarity on the user’s ability to discontinue services anytime.
9. Limitation of Liability
Limits Razegreen’s responsibility for certain losses:
- Scope: Excludes liability for indirect damages, such as data loss or revenue impact caused by service disruptions.
- Cap on Liability: Sets Razegreen’s maximum liability to the fees paid by the user for the relevant service. This protects the company from excessive claims.
10. Disclaimers
Defines the limitations of Razegreen’s guarantees.
10.1 No Warranty
- States services are provided “as is,” without guarantees of perfection or error-free performance.
- This aligns user expectations with the inherent risks of digital platforms.
10.2 Third-Party Links
- Acknowledges the presence of external links but disclaims responsibility for their content or policies.
- Encourages users to exercise caution when interacting with third-party sites.
11. Governing Law and Dispute Resolution
Specifies how legal disputes will be handled.
11.1 Governing Law
- Declares the applicable law (Indian law) for resolving disputes. This ensures consistency in interpretation.
11.2 Dispute Resolution
- Negotiation: Encourages parties to resolve issues amicably first.
- Arbitration: Provides a structured, binding process for unresolved disputes, minimizing court involvement.
- Jurisdiction: Assigns Chennai courts as the venue for unresolved disputes, ensuring clarity in legal proceedings.
12. Indemnification
Holds users accountable for their actions:
- Users agree to cover Razegreen for damages or claims arising from misuse of services or violations of the Terms.
- Protects Razegreen from financial and reputational harm caused by user activities.
13. Force Majeure
Protects Razegreen during extraordinary events:
- Exempts liability for delays or failures caused by factors outside Razegreen’s control, such as natural disasters, governmental actions, or infrastructure issues.
- Ensures transparency about service limitations under extreme circumstances.
14. Contact Information
Provides users with clear ways to reach Razegreen for inquiries or concerns:
- Email, phone, and address details facilitate easy communication.
- Ensures users know where to direct queries about Terms, payments, or account management.